Help
Contact us
We reply during business hours: Mon–Sat, 10 am – 7 pm IST
For help, write to us on WhatsApp or by email. If it's about a payment or a refund, include the registered mobile number and the order number.
- Business name
- Kalpak Bhoir (operator of Joyful Genius Education)
- Postal address
- Shahapur, Dist- Thane, Maharashtra
- Phone
- +91 8983355615
- +918983355615
- Business hours
- Mon–Sat, 10 am – 7 pm IST
- Grievance officer
- Kedar Manoj Shelar, Founder (joyfulgenius2020@gmail.com, +91 8983355615)
We acknowledge complaints within 48 hours and resolve them within 4 working days.
Payment problems
If money was deducted but your pack does not appear, send us the registered mobile number and the UPI reference number (UTR). Failed and double deductions are reversed automatically; see the Refund & Cancellation Policy.
Wrong question or answer?
When you review a test, tap “Is something wrong with this question?” on the question. We check every report.