Joyful Genius Educationशिष्यवृत्ती सराव · इ. 7 वी लॉगिन / सराव सुरू करालॉगिन
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लॉगिन / सराव सुरू करा

धोरण

परतावा धोरण

Refund & Cancellation Policy · Last updated: 30 September 2026

थोडक्यात (मराठीत)

  • खरेदीनंतर 7 दिवसांच्या आत, त्या खरेदीनंतर एकही टेस्ट सुरू केली नसेल तर पूर्ण परतावा.
  • कूपन वापरल्यास, कूपननंतर दिसणारी किंमतच तुम्ही भरता आणि परतावाही तेवढाच मिळतो.
  • कूपनने मोफत मिळालेल्या पॅकसाठी पैसे भरलेले नसल्याने त्याचा परतावा नसतो.
  • अयशस्वी किंवा दोनदा कापलेले पैसे आपोआप परत येतात.
  • परतावा 5–10 कामकाजाच्या दिवसांत, ज्या पद्धतीने पैसे भरले त्याच पद्धतीने जमा होतो (UPI ने भरल्यास सहसा लवकर).
  • परतावा दिल्यावर त्या पॅकमुळे मिळालेल्या टेस्ट खात्यातून काढल्या जातात, किंवा अमर्याद टेस्टची सुविधा बंद होते.
  • परताव्यासाठी नोंदणीकृत मोबाईल नंबरवरून WhatsApp किंवा ईमेल करा. आम्ही 2 कामकाजाच्या दिवसांत उत्तर देतो आणि मंजूर परतावा त्याच दिवशी सुरू करतो.

In short: Full refund within 7 days of purchase if no test was started after that purchase; failed/duplicate debits are reversed automatically; refunds go to the original payment method in 5–10 working days (UPI is usually faster).

This policy applies to test packs bought on Joyful Genius Education, operated by Kalpak Bhoir.

1. What you buy

A pack is a one-time payment for online practice tests. There is no subscription and no automatic renewal, so there is nothing to cancel later and we never charge you again without you choosing to buy.

2. When you get a full refund

You get a full refund if you ask within 7 days of the purchase and no test was started after that purchase.

The amount refunded is the amount you paid: the price shown at checkout after any coupon. A pack you got free with a coupon had no payment, so there is nothing to refund.

3. When a refund is not possible

Once a test has been started after the purchase, or after 7 days, the pack counts as used and is not refundable, except where the law requires otherwise. We do not give partial refunds.

4. Failed and duplicate payments

If a payment fails, or you are charged twice for the same order, the money is reversed automatically. If money has left your account but the pack does not appear within 30 minutes, contact us with the UPI reference number (UTR); we will either activate the pack or refund the payment.

5. How to ask for a refund or cancel a purchase

Send your registered mobile number and the order number (shown on the payment screen) by WhatsApp (+918983355615) or by email (joyfulgenius2020@gmail.com).

We reply within 2 working days; approved refunds are started the same day.

6. How the money comes back

Once a refund is approved, it goes back to the original payment method, such as the UPI account you paid from, in 5–10 working days (UPI is usually faster). When we make the refund we also take back what the pack gave: unlimited access is switched off, or the tests the pack added are removed from the account. We note the refund on the order, which stays in our payment records.